Refund Policy
We want you to be satisfied with our service. Here's our refund policy.
Last updated: May 2025
We offer a 72-hour money-back guarantee for new customers. If you're not satisfied with our service within the first 72 hours of your purchase, you can request a full refund.
Refund requests must be submitted within 72 hours of your initial purchase. This timeframe begins from the moment your service is activated.
Refunds are processed within 5-10 business days after approval, depending on your payment method.
Our refund policy applies to hosting services purchased directly from our website. Refunds are available for the initial purchase period only.
Additional services, add-ons, or renewal payments may have different refund terms.
To request a refund, contact our support team with your order details and reason for the request. We'll review your case and respond promptly.
Refunds are processed to the original payment method used for the purchase. Please allow time for your bank or payment provider to process the refund.
Refunds may not be available in cases of policy violations, abuse of our services, or after the 72-hour window has expired.
We reserve the right to review each refund request individually and make decisions based on the specific circumstances.
Partial refunds may be considered for certain situations at our discretion.
Need Help?
If you have questions about our refund policy or need to request a refund, please contact our support team on Discord: discord.gg/kCQj7Kj9Y7
This policy is subject to change. We recommend reviewing it periodically for updates.